NetDocuments is a cloud-based document management system built for law firms and legal departments. It provides legal professionals with a secure and unified platform to create, store, edit, locate, and collaborate on documents from anywhere and on any device.
Founded in 1999, NetDocuments was one of the first cloud-based platforms for online document management. Over the years, it has expanded its capabilities to include email management, a legal AI assistant, automation workflows, and client collaboration tools, all designed to support the evolving needs of modern legal teams.
Today, NetDocuments serves over 7,000 organizations, including Am Law 100 firms, public sector entities, and government agencies. With so many organizations relying on it for daily legal operations, understanding how to properly access your account is essential to staying current with the latest login process.
How to Log In to Your NetDocuments Account (Shortcut to Region)
NetDocuments provides separate but identical login portals based on regional service areas, and each region has its own URL. If your NetDocuments account is registered in one region but you try to log in from another region's website, your attempt to login will fail. To avoid this issue, make sure you are logging in through the correct region.
Follow these steps to sign in to your NetDocs account:
1. Navigate to the login page for the region where your account is registered. For example, if your account is registered in the U.S., click "United States".
Below are the secured login links by region:
- Australia: https://au.netdocuments.com/neWeb2/docCent.aspx
- Canada: https://can.netdocuments.com/neWeb2/docCent.aspx
- Germany: https://de.netdocuments.com/neWeb2/home
- United Kingdom: https://eu.netdocuments.com/neWeb2/docCent.aspx
- United States: https://vault.netvoyage.com/neWeb2/docCent.aspx
2. Click on the Username field.
3. Enter your registered username.
4. Click on the Password field.
5. Enter your registered password.
6. Click the Login button to access your NetDocuments dashboard.
Once logged in, you’ll have access to all features available on the NetDocuments platform.
How to Log In Through NetDocuments Official Website
To sign in, go to the official NetDocuments website at https://www.netdocuments.com/ and click the "Sign In" button in the upper-right corner of the navigation bar to open a dropdown menu.
From the drop down, click on the region where your account is registered.
This will take you to the main login page for your specific region. Enter your username and password, then click "Login" to access your NetDocuments account.
What Should I Do If I Forget My Password?
If you’ve forgotten your password, follow these steps to reset it securely:
1. Go to the regional NetDocuments login page where your account is registered:
- Australia: https://au.netdocuments.com/neWeb2/docCent.aspx
- Canada: https://can.netdocuments.com/neWeb2/docCent.aspx
- Germany: https://de.netdocuments.com/neWeb2/home
- United Kingdom: https://eu.netdocuments.com/neWeb2/docCent.aspx
- United States: https://vault.netvoyage.com/neWeb2/docCent.aspx
2. Click the "Need login assistance?" link to open the password reset popup.
3. In the popup, select "I forgot my username or password."
4. Choose either the Email Address field or Username field.
5. Enter your registered email address or username, depending on your selection.
6. Click the "Submit" button to receive a password reset link at your registered email address.
7. Check your email inbox (and spam folder, if necessary) for the password reset email, then follow the instructions provided to create a new password.
Note: If you don’t remember the username or email address associated with your account, contact NetDocuments customer support by submitting a case ticket at https://support.netdocuments.com/s/billing-request.
What Should I Do If I'm Having Trouble Logging In?
Login issues can be frustrating, but most problems have simple solutions. Here are the most effective ways to resolve common login issues:
- Verify Your Credentials: Double-check that you're using the correct email address and password combination. Look out for typographical errors, and ensure that caps lock isn’t accidentally enabled, as passwords are case-sensitive.
- Clear Browser Data: Clear your browser's cache and cookies, then try logging in again. It’s good practice to do this regularly, as stored data can sometimes interfere with the login process, especially after system updates or long periods of inactivity.
- Check Your Internet Connection: Make sure you have a stable internet connection and that you're using the latest version of your web browser. You can also try accessing NetDocuments from a different browser or device, as browser-specific issues can sometimes cause login problems.
- Contact Support: If you continue experiencing login difficulties after trying the steps above, reach out to NetDocuments customer support by submitting a case ticket for personalized assistance. They can help identify account-specific issues and provide additional troubleshooting steps.
Final Thoughts
In conclusion, understanding how to properly navigate the NetDocuments login process is important for legal professionals, especially given its region-specific portals. NetDocuments is a platform that continues to expand beyond simple document management, helping move the legal industry toward a more modern and efficient practice.
That said, managing these tasks on your own can take valuable time away from billable legal work. If you're looking to reduce the time spent on administrative responsibilities, consider hiring a virtual legal professional through Remote Attorneys. Our professionals are highly trained and proficient in tools like NetDocuments and can assist with everything from document handling to practice support.
Frequently Asked Questions
Can I use my NetDocuments login credentials to all regions?
No. Your login credentials are specific to the region where your account was registered. You must use the correct regional login page, or your login attempt will fail.
Can I login to my account using mobile?
Yes. NetDocuments is compatible with mobile devices, including smartphones and tablets. You can access your account through any mobile browser using the same login process as on a desktop.
Can multiple users access the same account?
For security reasons, NetDocuments provides individual user accounts. However, organizations can create shared workspaces that allow multiple users to access specific documents and collaborate on projects. For details about shared access options, contact your IT administrator or organizational support team.
