File & Serve was an e-filing and e-service platform for the legal industry developed by LexisNexis. Launched in the early 2000s, it enabled attorneys and courts to perform key tasks within a single integrated online system, such as electronically filing court documents, serving multiple parties instantly, and storing documents securely. At its peak, File & Serve processed over 45 million documents annually and supported more than 165,000 users across 275 jurisdictions.
In 2012, LexisNexis' File & Serve and CaseFileXpress were acquired and merged to create a new platform called File & ServeXpress. The new platform continued to offer the same e-filing and e-service capabilities as the former companies. File & ServeXpress (FSX) is a web-based platform built specifically for legal professionals to simplify litigation workflow management. It focuses on litigation solutions by allowing users to electronically file documents, process services, securely exchange documents with parties, and manage case materials in one centralized system.
The original LexisNexis File & Serve platform is no longer available, but its technology and services continue to be improved under File & ServeXpress. With a growing user base of over 200,000 legal professionals, it's important to understand the proper way to navigate your FSX account.
Getting Started with the New Platform
It's common to see references in old legal guides or court rules to "Lexis File & Serve," or if you're trying to access the official website at https://www.lexisnexis.com/fileandserve, you'll find that it now refers to File & ServeXpress.
Whether you're new to the platform or just need a quick refresher, logging in is straightforward. All you need is your user ID and password. These login details are usually provided by your firm’s administrator or directly by File and ServeXpress support during the onboarding process.
Registration Requirements
Before you can log in, make sure you've completed registration in the new platform. If you haven't registered yet, visit the official website, click on the "Register" button in the upper right corner, and select the appropriate account type and jurisdiction to create your account.
How to Login to File & Serve
To access your File & Serve account, your registration must be active on the new File & ServeXpress platform. Once registered, follow these six simple steps to log in:
1. Open your web browser and go to https://secure.fileandservexpress.com/Login/Login.aspx to access the login page.
2. Click the user ID field.
3. Enter your registered user ID.
4. Click the password field.
5. Enter your registered password.
6. Click the "Sign In" button and complete the authentication process to access your File & ServeXpress homepage.
Best Practices for Account Login
Following security best practices when logging into your account helps protect client data and prevent unauthorized access to your cases. Use the tips below to maintain secure and reliable access while working on the platform.
Use Secure Internet Connections
Always log in using trusted, secure internet connections. Avoid public Wi-Fi networks, such as those in coffee shops, airports, or hotels. If you must use the public internet, consider using a Virtual Private Network (VPN) to encrypt your connection and protect data transmission.
Use Secure Web Browsers and Keep Them Updated
Use the latest versions of reputable web browsers such as Chrome, Safari, or Edge when accessing your File & ServeXpress account. Enable automatic browser updates to ensure you receive the latest security patches and performance improvements. It's also good practice to regularly clear your cache and cookies through your browser's history settings, especially on shared computers, to prevent unauthorized access to stored login information or session data.
Implement Strong Password Management
Create strong, unique passwords that include a mix of uppercase and lowercase letters, numbers, and special characters. Avoid using easily guessable information such as names, birthdays, or common words. Your password should not be reused across other accounts or services. Instead of saving your passwords in your browser, use a trusted password manager to store them securely.
Enable Two-Factor Authentication When Available
If your account supports two-factor authentication, enable it for added security. This feature requires both your password and a secondary verification method, such as a code sent to your mobile device, making it much harder for unauthorized users to gain access.
Frequently Asked Questions
Where is LexisNexis’ File & Serve now?
The original platform no longer exists, but its capabilities and services have been integrated and continuously improved after being acquired by File & ServeXpress. You can visit its new website at https://www.fileandservexpress.com/.
How do I sign in to my File & Serve account?
To sign in, visit the File & ServeXpress website (the new official platform for LexisNexis' File & Serve) and click the Login button at the top right corner. You’ll be redirected to the login navigation page, where you need to click the Login to File & ServeXpress button in the middle section. This will take you to the main login page. Enter your user ID and password, then click Sign In to access your account.
What should I do if I forget my File and ServeXpress account password?
If you forget your password, click the Forgot Password link on the login page. Enter your registered user ID, then click Submit. The system will send a secure password reset link to your registered email address. Follow the instructions in the email to create a new password and confirm the change before logging in again.
Can multiple users access the same account?
Yes, File & ServeXpress supports multiple user access through role-based permissions. Your firm administrator can set up individual user accounts with specific access levels based on each person's responsibilities.
Do I need different login credentials for each state's platform?
No. You typically use the same login credentials across all state platforms. However, the platform supports electronic filing and service across more than 20 states and Washington, D.C., and includes region specific platforms such as File & Serve California, Delaware, Illinois, Maryland, and Texas, that are each tailored to local court requirements. While your login credentials remain consistent, you may need to access the specific state portal that corresponds to where you're filing.
